Store Manager Job Responsibilities

Below are the management responsibilities for Quik-E Store Manager Jobs in Lynchburg, Amherst, Appomattox, Concord, Forest, Madison Heights, and Rustburg, VA.

• Model good customer service and acts as a positive role model for excellent customer service practices.

• Train and empower employees to provide excellent customer service.

• Resolve customer complaints in a courteous, businesslike and timely manner.

• Provide District Manager or Recruiter with current and future hiring needs.

• Use recruitment techniques to attract potential new employees.

• Utilize all tools for selection process when hiring for the store.

• Complete and submit hire package and personnel change forms accurately and timely.

• Ensure new store employee is trained properly.

• Conduct regular meetings with employees to enhance communication and teamwork.

• Conduct regularly scheduled employee performance reviews and discussion.

• Prepare work schedule and post in advance.

• Provide clear and consistent direction and expectation to employees

• Ensure store image per company standards.

• Provide timely motivational feedback and coaching to employees

• Counsel and document employees as necessary in a timely and appropriate manner.

• Monitor orders to insure in-stock efficiency.

• Train and develop employees including Assistant Manager.

• Store Manager job position responsibilities aslo include reviewing management reports and taking appropriate action to insure balanced inventories.

• Verify deliveries to ensure accuracy of order.

• Ensure quality and freshness of products through proper rotation, ordering, and proper monitoring of codes and temperatures.

• Ensure accurate and visible pricing of products.

• Merchandise product according to guidelines or layout.

• Provide feedback to District Manager, Merchandising Department; Gasoline, and other personnel as appropriate on sales and profit opportunities. Supply accurate competitive information to departments.

• Ensure appropriate state, local, or company guidelines are followed (including required records).

• Adhere to government regulations (ADA, Environmental, Wage and Hour, EEO guidelines, food stamp sales, and local tax requirements).

• Ensure the timely and accurate completion of all daily, weekly, and monthly paperwork (cash report, control book, payroll, deli inventories, price changes, promotional markups and markdowns, gas surveys, environmental records, retailing tickets, other PDI information).

• Ensure all employees follow inventory and cash control procedures.

• Ensure all safety and security procedures are followed.

• Control labor within established guidelines.

• Manage other expenses within established guidelines.

• Develop Assistant Store Manager.

• Assume other duties and responsibilities as assigned to accommodate store operational needs.

Store Manager Job Requirements:

• 21 years of age or older

• Valid Driver’s License

• Access to a car or other motorized vehicle

• Liability insurance on such vehicle

• Home telephone

• High School diploma, GED, or previous experience

• Availability to work any shift or day

• Minimum 52-hour workweek

• Ability to read, write, speak, and understand English

• Basic math skills (addition, subtraction, division, and multiplication)